Stop Avoiding Difficult Conversations: Practical Tactics for Crucial Communication (MLB281M)

Learn How to Handle Difficult Conversations and Minimize Conflict and Tension

Every workplace experiences conflict, confrontation and controversy. No one enjoys tackling the touchy topics; but, an attitude of avoidance leads to misunderstanding and decreased productivity. Your employees will always have differences of opinion; however, if these differences are not handled in a positive manner, your people will experience anxiety, bruised egos and possibly even exploding tempers.

As leaders, it is vital that you handle difficult conversations while minimizing conflict and tension. Join this session, where expert speaker Joel Garfinkle will discuss how to avoid damaging the working relationships that are so important to your success.

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Session Agenda

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Presenter

Joel Garfinkle has 20 years’ speaking experience as both a keynote speaker and a corporate trainer. Joel’s clients include Oracle, Ritz-Carlton Hotels, Toyota, NBA, Warner Bros and Nestlé. He has written 7 books and more than 300+ articles on leadership, workplace issues and caree... More info

 


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