Get Practical Tips to Write Purposeful, Reader-Focused Emails and Respond to Them Effectively
Have you ever received those mails with endless and useless list of recipients? Did you ever have to struggle to go through those overlong, cryptic proses with twisted logic of an email, only to realize later that the message sent to you doesn’t concern you or your business? Did you had to suffer one of those bizarre or puzzling formatting, smileys or emoticons?
Well, there are problems in email communication - and they have led executives in concluding that staff email is sometimes used inappropriately - either as an excuse to avoid communication personally or as a weapon to assault readers, staying at a safe distance. For effective email writing, you have to start from the premise that email is writing, and it requires attention to the language standards, especially when it comes to the workplace.
This webinar by expert speaker Philip Vassallo focuses on the biggest challenges faced by employees who have to saunter through hundreds of emails every day. Philip gives you concrete suggestions on effective email writing and on how you can respond to them accurately. The session will then concentrate on the practical remedies to set incomplete, purposeless, insensitive and unorganized messages right, so that the emails become deferential, thorough, and reader-focused and can be easily scanned. The session will discuss the steps to deal with an email. Lastly, Philip will provide guidelines to manage the email system to check critical emails when there is a dire need of high-quality communication.
How to manage emails efficiently and accurately
Major email writing mistakes defined
How to write reader-focused and purposeful mails
How to keep a balance between the content and context languages of the email
How to employ a comprehensive checklist which ensures quality control on the most important emails
How to use a recognizable, standard structure to assure ease in reading
Checking emails so that they have a respectful tone but don’t lose central points
How to collect tips to attach, copy, forward and receipt
The process of mastering the unique challenges of email
Who Should Attend
Anyone looking to take their email writing skills to the next level.
Philip Vassallo has developed, delivered, and supervised communication training programs for a wide range of managerial, administrative, and technical professionals in corporate, government, and academic environments. He has also taught writing and presentation skills on the graduate and undergradua...
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